Ctarmedia ("we," "our," or "us") respects your privacy and is committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data, in alignment with global privacy standards.

We may update this policy periodically by publishing the latest version on our website. We encourage you to review this page regularly to stay informed of any changes.

What Personal Information Do We Collect and Why?

The types of personal information we collect may include, but are not limited to, your name, contact details, identification information, household details, records of your interactions with us, and your preferences, interests, and behavior related to our digital services.

Indirect Collection

We may collect information about you through technology such as cookies when you visit our websites. This information is combined with existing data to enhance your experience with our services.

Cookies are small files stored on your device that help us identify your browser and remember your preferences. The data we collect via cookies may include your internet service provider’s address, the date and time of your visit, the pages you accessed, and the type of browser you used.

You can adjust your browser settings to disable cookies or to notify you when they are being used. However, disabling cookies may limit your access to certain features of our website.

We may also collect information about you from third parties, and we will take reasonable steps to ensure you are aware of the information collected and the circumstances of its collection.

Third-Party Cookies

When you visit our website, third-party cookies may be installed on your browser. These cookies allow advertisers to target or customize their online advertisements.

How We Use and Disclose Your Information

We use your personal information to provide and market our services, enhance our relationship with you, and comply with legal obligations. This may involve sharing your information with service providers, agents, and contractors who assist us in delivering and marketing our services. We handle your information with confidentiality and in accordance with applicable laws.

We may disclose your personal information to comply with legal obligations or as otherwise authorized by law. Except as outlined in this Privacy Policy, we will not share your information without your consent.

Security of Your Personal Information

We are committed to ensuring the security of your personal information. We take reasonable steps to protect your data from misuse, loss, unauthorized access, modification, or disclosure. However, each user is responsible for maintaining the confidentiality of their account information.

We will destroy or de-identify personal information that is no longer required unless we are legally obligated to retain it.

Please note that while we strive to protect your information during transmission over the internet, we cannot guarantee its security. Our website may contain links to other websites, and we are not responsible for the content or privacy practices of those sites.

Overseas Disclosure & Third-Party Websites

Your information may be disclosed to third parties, including marketing partners and suppliers, who may be located outside your country. These third parties may operate under different legal standards regarding personal data protection.

We take reasonable steps to ensure that these third parties comply with relevant privacy principles. However, we cannot guarantee that they will adhere to these standards.

Our website may include links to other websites. We recommend reviewing the privacy policies of those sites, as we are not responsible for their content or practices.

Opting-Out and Updating Personal Information

We strive to ensure that all personal information we collect is accurate, complete, and up-to-date. You have the right to access and correct your personal information at any time.

To update or delete your information, or to opt out of direct marketing communications, please contact us using the details provided below. We will respond to your request within 7 days.

Making a Privacy Complaint

Ctarmedia takes privacy complaints seriously. If you have any concerns, please contact us through our website or by writing to our Compliance Officer at Ctarmedia.

We will acknowledge your complaint within 5 working days and respond within 30 working days. If we do not resolve your complaint to your satisfaction, you may escalate it to the relevant data protection authority in your jurisdiction.